An act of kindness helps an elderly resident in Melbourne during COVID-19

A small act of kindness amidst COVD-19 lockdowns in Melbourne has helped care for a vulnerable member of the community. Whilst conducting works for APA Group in the Carlton area, the Diona crew came across a very sad situation, a non-English speaking elderly man living in extremely poor conditions with no food, hot water or compliant gas at the property. Diona’s Community Engagement Advisor Laura Phillips and the crew went above and beyond to assist this resident arranging for the police to conduct three welfare checks to ensure he will not continue living in this state. This resulted in Housing aged action group and St Vincent de Paul getting involved.

APA Community Engagement Coordinator, Jasmin Kerr said, “This example of compassion and kindness highlights the great work our contractors do out in the field not only with their day to day jobs but anything extra that pops up along the way. In particular, given the COVID lockdowns, this demonstrates that we can have a positive impact on the community outside gas related works. Well done Diona!”

A representative of St Vincent de Paul Conference praised the act of kindness, “If your staff member had not had the fortitude to ring our Head Office this man could have easily died, all alone, in his house and no one would have known. This was the Aussie spirit at its best. The action of that person literally saved this man’s life. I wish I could give all of your team a medal. I very rarely have a story with such a happy ending.”

Pictured above LToR: Laura Phillips, Alex Mantello and Kris Austin.